This Privacy Policy describes how Maison Virele (“we”, “us”, “our”) collects, uses, shares, and protects your personal information when you interact with maisonvirele.com (the “Site”), purchase our digital products, or communicate with us.
By accessing the Site or using any of our services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
1.1 Personal Information Provided Directly by You
When you browse, register, or make a purchase, we may collect:
- Full name
- Email address
- Billing address (if provided)
- Payment/transaction information (processed via third-party providers)
- Account login credentials (if you create an account)
- Customer support communications
- Other voluntarily provided information
We do not store complete credit card numbers or sensitive payment credentials.
1.2 Information Collected Automatically
We automatically collect information through:
- Cookies
- Log files
- Analytics tools
- Pixel tags
Including:
- IP address
- Browser type
- Time zone
- Pages visited
- Access timestamps
- Device information
- Referring URLs
This data helps us understand usage patterns, prevent fraud, and enhance performance.
1.3 Information from Third Parties
We may receive data from:
- Payment processors
- Analytics providers
- Email marketing platforms
- Anti-fraud systems
2. How We Use Your Information
We use your information for:
2.1 Order Processing
- Delivering digital products (PDF/eBooks)
- Sending order confirmations and receipts
- Providing download links
2.2 Customer Support
- Responding to inquiries
- Resolving account or download issues
2.3 Security & Fraud Prevention
- Detecting unauthorized transactions
- Protecting your account from misuse
2.4 Marketing (Only With Consent)
- Sending optional promotional emails
- Product updates and announcements
You may unsubscribe at any time.
2.5 Legal Compliance
We may process your information to comply with tax, accounting, and regulatory requirements.
3. Cookies and Tracking Technologies
We use cookies for:
- Authentication
- Functionality
- Analytics
- Performance optimization
- Fraud detection
You can disable cookies, but some features may not work.
4. Sharing of Personal Information
We may share your information with:
4.1 Service Providers
- Payment processors (Stripe, PayPal, etc.)
- Hosting providers
- Email delivery services
- Data analytics platforms
These providers only access information necessary to perform their services.
4.2 Legal Authorities
We may disclose information if required by law, court order, or law enforcement.
4.3 Business Transfers
If the company undergoes acquisition, merger, or restructuring, customer data may be part of the transferred assets.
5. Data Retention
We store your personal data only for:
- Account lifetime
- Legal and tax obligations
- Fraud prevention
- Business analytics
Upon request, personal data may be deleted unless retention is legally required.
6. Your Rights
Depending on your region (GDPR, CCPA, etc.), you may have the right to:
- Access your personal data
- Request correction
- Request deletion
- Request data portability
- Restrict processing
- Object to marketing
- Withdraw consent
To exercise rights, email contact@maisonvirele.com.
7. Children’s Privacy
We do not knowingly collect data from individuals under 16 years old.
If such data is discovered, it will be deleted immediately.
8. Data Security
We use reasonable administrative, physical, and technical safeguards to protect your data, including:
- SSL encryption
- Access restrictions
- Firewall protection
- Regular security audits
However, no method is 100% secure, and we cannot guarantee absolute protection.
9. International Data Transfers
Your personal data may be stored or processed outside your home country.
We ensure all international transfers follow applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates take effect immediately upon posting to this page.
11. Contact Information
For questions regarding this Privacy Policy: